Solutions.
- Employees can be contacted by the driver of a car – keeping the employee’s real identity a secret.
- The employee can identify the cars he needs to get into by the assigned profile which displays the vehicle registration number.
-
employees can car pool.
Employees can contact each other to discuss and organise car pooling ;
Pains
In a situation where only mobile numbers are used – the Employees are required to interact with strangers – the authorisation and security being limited to a recommended mobile given by their logistics department ; the link phone’s authorised link from the logistics or HR WOULD AUTOMATICALLy mean the person is screened for security and safety ;
Rotation of numbers. employees do not have to keep saving new mobile numbers. The link phone profile is where the admin logistics will assign a mobile number – thus keeping the
WorkFlow for corporates.
List of SOLUTIoNs
Unique Link will have the employee ID number and name. Whenever there is a need th display / use the mobile number this can be used.
A) employee’s role as subscriber:
The schedule for calls can be allowed to be viewed by invitee, a colleague , customer or vendor whatever the case may be. . – and accordingly acceptance is given by the subscriber.
- Vendor’s Admin : The mobile number assigned to a Link can be changed based on need , so the Link remains a constant – just the mobile number is changed at the back end , by altering the Profile Field for mobile number
- Escalations : The mobile number of a senior person or rare events where a need is there for escalation ,introduction can be shared through a UNIQUE link generated using flexibility in restrictions even for one specific instance. The UNIQUE link will be held only for interactions with the senior member and all other comfort / acceptance benefits are available
- Groups : Employee teams can be aligned in / schedules / activity
- Transport . Car number of the driver serves as the link to the driver of the day & employee’s ID serves as the link to the mobile number.
- Revolving Profiles : customer or employee is served one link – the concerned person’s mobile number to whom they need to contact can be changed from time to time to suit the situation.
- Employees upon exiting a company are often in a dilemma about the need to relinquish the mobile number – this leads to them using CallaLInk
PAINS solved are
- Transport : Constant churn in assignees , be it the driver of the vehicle or the allocation of an employee.
- Vendor comms : Brands that support or supply goods and service to the employees can interact directly with the employee all the while keeping the real name and mobile number out of reach / bound.
- Customer satisfaction: in scenarios like a sales teammate having to introduce his technical team members to the customer , to take full control of the comfort & acceptance of both sides –
How to apply the workflow for each of the scenarios.
T