Solutions
Automation products repair agencies
There are many listed options on the google maps and directory services when a search is done for an automation product’s device service / Repairs. An enquiry call sets up response from multiple vendors , clogging your schedules.
To identify genuine – good agencies is a challenge. The best way to do that is to have the link phone links given periodically to authorised agencies,published on a brand’s website.
Better still you may even contact google reviewers or online group – whoever is interested in talking about their repair experience.
Printed Agency Numbers on equipments : to provide customers speedy response and privacy , agencies could connect members in their team by using REVOLViNG profiles of the link phone.
The repairs and dealers are often not controlled by the brands – it is very difficult to verify people whom you call to answer your queries on a public directory or google map listing ; keeping your mobile number private will keep you secure
Workflow 1
- customer can leave a message with the agencies through email or any other way.
- The link phone link will suggest / display the schedule at which customer is available for discussion
Workflow 2
- The agency admin or owner can provide a link to his technician or other staff , to further talk on the link phone
- Customer can make sure the calls come at the appropriate time slot by assigning a schedule
- Customer can also explain the complaint in the description note
Workflow 3
Workflow 3 is not provided in the input.