Solutions

• Airlines can contact travellers by the link to their PNR number which is automatically connected to the mobile number.
• Travellers instantly know this link shows it’s from their travel airline – they will not miss it.

Workflow 1

Outgoing calls from the Airline

1. PNR number is used as a unique ID to generate the link on the link phone
2. the passenger has to be requested to download the link phone
3. the passenger receives calls from the airline for any reason that may be about an upgrade or a change in timings.